GTC

Guidelines for events and refunds

Once the ticket has been purchased, the amount will only be exchanged or refunded if the event is canceled.

In the event of cancellation, the purchaser may request a refund within a maximum period of thirty days from the date of public notification of the cancellation, in the manner established by the (*)organizer, who will also be the sole entity responsible for the refund. The ticket price will not be refunded in the event of cancellation due to bad weather conditions, natural disasters, closure of Spanish airspace or other reasons of force majeure for which the organizer is not responsible.

Admission for children under 4 years of age is prohibited, except for the shows indicated by the organization.

Minors up to the age of 18 are admitted to the show on payment of the corresponding ticket, provided they are accompanied by an adult who is responsible for them in accordance with legal regulations. The tutors must carry a document that identifies them as such.

Punctuality is required.

By law, the public can register at the entrance to the enclosures.

The entry of objects that could be classified as dangerous by the organization or that are prohibited by the applicable regulations is not permitted.

The entry of any kind of food and drink to the venue is also prohibited.

The organizer does not guarantee the authenticity of the entrance fee if it was not purchased at the official points of sale and assumes no responsibility in the event of loss or theft of the entrance fee.

In the event of a copy of the ticket, the holder of the ticket is liable.

The organization reserves the right to sell seats that have already been sold and exchange them for others in the same or a higher area.

The schedule, dates, timetables and interpreters are subject to change due to circumstances beyond the control of the organization.

The organizer will deny the holder access to the facilities if one of the following circumstances occurs:

  • The entry is incomplete, changed, incorrect or shows signs of forgery.
  • The wearer displays a violent attitude or publicly incites hatred, violence or discrimination.
  • It behaves aggressively or causes trouble outside or in the entrance area.
  • Existing symptoms of intoxication or the use or consumption of drugs or narcotics.

Terms and conditions

These conditions apply

  • the use of this website and,
  • any other related agreement or legal relationship with the owner

in a legally binding manner. Capitalized words are defined in the relevant section of this document.

The user must read this document carefully.

This website is provided by:

PUEBLO ESPAÑOL MALLORCA
Holding Tintoreto 2023 SL
Calle Josep Maria Llompart 12
07500 Manacor
Balearic Islands – Spain
CIF: B72998867

Contact e-mail of the owner:
info@pueblo-espanol.com

What the user should know at a glance

  • Please note that some provisions of these Terms may only apply to certain categories of users. In particular, certain provisions may only apply to consumers or to users who are not considered to be consumers. Such restrictions are always expressly mentioned in each clause concerned. In the absence of such mention, the clauses apply to all users.
  • The right of withdrawal only applies to European consumers.

Terms of use

Unless otherwise stated, the terms of use set out in this section apply to the use of this website.

Individual or additional terms of use or access may apply in certain scenarios and in such cases are additionally specified in this document.

By using this website, users confirm that they meet the following requirements:

  • There are no restrictions for users in terms of being consumers or business users;

Account registration

To use the Service, Users may register or create a user account and provide all required data or information completely and truthfully.
Users may also use the Service without registering or creating a user account, but this may result in limited availability of certain features or functions.

Users are responsible for keeping their login information confidential and secure. For this reason, users are also required to choose passwords that meet the highest security standards permitted on this website.

By registering, Users agree to be fully responsible for all activities that occur under their username and password.
Users are obliged to inform the Owner immediately and unequivocally via the contact details provided in this document if they believe that their personal data, including but not limited to user accounts, login details or personal data, has been breached, unlawfully disclosed or stolen.

Account closure

Users may terminate their account and stop using the Service at any time by doing the following:

  • By contacting the owner directly using the contact details provided in this document.

Blocking and deletion of the account

The Owner reserves the right, in its sole discretion, to suspend or delete any user account that it deems inappropriate, offensive or in breach of these Terms at any time and without notice.

The blocking or deletion of user accounts does not entitle users to claims for damages, compensation or reimbursement.

The blocking or deletion of accounts for reasons attributable to the user does not exempt the user from paying any fees or charges incurred.

Contents on this website

Unless otherwise stated or clearly identifiable, all content available on this website is owned or provided by the owner or its licensors.

The owner makes every effort to ensure that the content provided on this website does not violate any applicable legal provisions or third-party rights. However, it may not always be possible to achieve such a result.
In such cases, without prejudice to any legal prerogatives of users to enforce their rights, users are invited to report complaints, preferably using the contact details provided in this document.

Rights regarding the content of this website - All rights reserved

The owner holds and reserves all intellectual property rights for such content.

Users may therefore not use such content in a way that is not necessary or implicit for the proper use of the service.

In particular, but without limitation, users are not permitted to copy, download, share (beyond the limits mentioned below), modify, translate, convert, publish, transfer, sell, sublicense, edit, transfer/transmit to third parties or create derivative works from the content available on this website and not to allow third parties to do so through the user or his device, even without the user’s knowledge.

Where expressly indicated on this website, the user may download, copy and/or share some content available through this website for personal and non-commercial use only, provided that the copyright notices and any other notices requested by the owner are correctly implemented.

All applicable legal restrictions or exceptions to copyright remain unaffected.

Access to external resources

Through this website, users may have access to external resources provided by third parties. Users acknowledge and accept that the Owner has no control over these resources and is therefore not responsible for their content and availability.

Conditions that apply to resources provided by third parties, including those that apply to any grant of rights to content, are set out in the terms and conditions of those third parties or, in their absence, applicable law.

Acceptable use

This Website and the Service may only be used in accordance with its terms, these Terms and applicable law.

Users are solely responsible for ensuring that their use of this Website and/or the Service does not violate any applicable laws, regulations or third party rights.

Therefore,The Owner reserves the right to take all appropriate measures to protect its legitimate interests, including denying Users access to this Website or the Service, terminating contracts and reporting any misconduct committed through this Website or the Service to the competent authorities – such as judicial or administrative authorities – if Users engage or are suspected of engaging in any of the following activities:

  • violate laws, regulations and/or these terms and conditions;
  • infringe the rights of third parties;
  • significantly impair the legitimate interests of the owner;
  • insult the owner or third parties.

"Tell a friend"

This website offers users the opportunity to receive benefits when a new user purchases a product offered on this website based on their recommendation.
To benefit from this offer, users can invite others to purchase the products on this website by sending them a Tell-a-Friend code provided by the owner. Such codes can only be redeemed once.
If one of the invited persons redeems a Tell-a-Friend code when purchasing the products on this website, the inviting user will receive the benefit or advantage (e.g. a price reduction, an additional service feature, an upgrade, etc.) specified on this website.
Tell-a-Friend codes may be limited to certain products of the products offered on this website.

The owner reserves the right to terminate the offer at any time at his own discretion.

While there is no general limit to the number of people who can be invited, the amount of benefit or advantage that each inviting user can receive may be limited.

API terms of use

Users may access their data in connection with this website via the Application Program Interface (API). Any use of the API, including use of the API through a third party product/service that accesses this website, is subject to these Terms and the following specific terms:

  • The User expressly understands and agrees that the Owner bears no responsibility and cannot be held liable for any damage or loss resulting from the User’s use of the API or the use of third party products/services that access data via the API.

General Terms and Conditions of Sale

Chargeable products

Some of the products provided on this website as part of the service are provided against payment.

The fees, terms and conditions applicable to the purchase of such products are described below and in the relevant sections of this website.

Product description

Prices, descriptions or availability of products are listed in the respective sections of this website and are subject to change without notice.

While the products on this website are presented with the greatest possible technical accuracy, the presentation on this website by any means (including, as the case may be, graphic material, images, colors, tones) is for reference only and does not guarantee the characteristics of the product purchased.

The features of the selected product are explained during the purchase process.

Purchase process

All steps from selecting a product to sending the order are part of the purchasing process.

The purchase process comprises the following steps:

  • Users must select the desired product and confirm their purchase selection.
  • After the user has checked the information displayed in the purchase selection, he can place the order by sending it.

Order transmission

When the user places an order, the following applies:

  • Sending an order is decisive for the conclusion of the contract and therefore obliges the user to pay the price stated on the order page, the taxes and any other fees and costs.
  • If the purchased product requires action on the part of the user, such as the provision of personal information or data, specifications or special requests, the submission of the order constitutes a corresponding obligation to cooperate on the part of the user.
  • After sending the order, users receive an acknowledgement of receipt confirming receipt of the order.

All notifications in connection with the purchase process described will be sent to the e-mail address provided by the user for this purpose.

Prices

During the purchase process and before placing the order, the user will be informed of any fees, taxes and costs (including shipping costs, if applicable) that will be charged to him.

The prices on this website are displayed:

  • either excluding or including all applicable fees, taxes and costs, depending on which section the user searches.

Offers and discounts

The Owner may offer discounts or special offers for the purchase of Products. Such offers or discounts will always be subject to the eligibility criteria and terms and conditions set out in the relevant section of this website.

Offers and discounts are always granted at the sole discretion of the owner.

Repeated or recurring offers or discounts do not constitute a claim/title or right that the user could assert in the future.

Discounts or offers may be valid for a limited time only or while supplies last. If an offer or discount is limited in time, the times refer to the Owner’s time zone as indicated in the Owner’s location information in this document, unless otherwise stated.

Method of payment

Information on the accepted payment methods will be provided during the purchase process.

Some payment methods may only be available subject to additional conditions or fees. In such cases, you will find the relevant information in the corresponding section of this website.

Payment methods marked accordingly are managed directly by the owner. In this case, the Owner collects and stores the data necessary for the processing of payments and the fulfillment of any related legal obligations. The user can read the privacy policy of this website to find out more about data processing and the user’s rights in relation to their data.

Other payment methods – if available – are provided independently by third-party providers. In such cases, this website does not collect any payment information – such as credit card details – but only receives a notification from the respective third-party provider when the payment has been successfully completed.

Should payment via the available methods fail, the Owner is under no obligation to fulfill the order. If a payment fails or is refused, the Owner reserves the right to recover any associated costs or damages from the User.

Authorization for future PayPal payments

When users authorize the PayPal feature that enables future purchases, this website stores an identification code that is linked to the user’s PayPal account. This authorizes this website to automatically process payments for future purchases or recurring installments of previous purchases.

This authorization can be revoked at any time, either by contacting the owner or by changing the user settings offered by PayPal.

Retention of title of the product

The ordered products do not become the property of the user until the total purchase price has been paid to the owner.

Rights of use reserved

The user does not acquire any rights to use the purchased product until the owner has received the full purchase price.

Delivery

Provision of digital content

Unless otherwise stated, digital content purchased on this website will be delivered via download to the device(s) selected by the user.

Users acknowledge and accept that in order to download and/or use the Product, the intended device(s) and software (including operating systems) must be legal, commonly used, up to date and in compliance with current market Standards.

Users acknowledge and accept that the ability to download the purchased product may be limited in time and space.

User rights

Right of withdrawal

Provided there are no exceptions, the user is entitled to withdraw from the contract within the period specified below (usually 14 days) for any reason and without giving reasons. Users can find out more about the withdrawal conditions in this section.

To whom does the right of withdrawal apply?

Unless an applicable exception is listed below, users who are European consumers have a statutory right of withdrawal under EU regulations to withdraw from contracts concluded online (distance contracts) within the period specified for their case, for any reason and without giving reasons.

Users who do not meet this qualification cannot benefit from the rights described in this section.

Exercising the right of withdrawal

In order to make use of his right of withdrawal, the user must make a clear declaration to the provider of his intention to withdraw.

For this purpose, users may use the model withdrawal form available in the “Definitions” section of this document. However, the user is free to express their intention to withdraw from the contract by means of an unambiguous declaration in another suitable manner. In order to meet the deadline for exercising this right, the user must send the declaration of withdrawal before the withdrawal period expires.

When does the withdrawal period expire?

  • With regard to the purchase of goods,The withdrawal period ends 14 days after the day on which the user or a third party designated by the user, who is not the carrier, has taken physical possession of the goods.
  • In the case of the purchase of several goods ordered together butdelivered separately or in the case of the purchase of a single good consisting of several lots or pieces delivered separately, the withdrawal period ends 14 days after the day on which the user or a third party designated by the user – who is not the carrier – acquires physical possession of the last good, lot or piece.
  • In the case of the purchase of digital content that is not provided on a tangible mediumThewithdrawal period ends 14 days after the day of the conclusion of the contract, unless the user has waived the right of withdrawal.

Effects of the revocation

Users who duly withdraw from a contract will be reimbursed by the owner for all payments made to the owner, including the cost of delivery where applicable.

However, any additional costs resulting from the choice of a particular delivery method that is not the most cost-effective standard delivery method offered by the owner will not be reimbursed.

Such a refund will be made immediately and in any case no later than 14 days from the day on which the owner is informed of the user’s decision to withdraw from the contract. Unless otherwise agreed with the user, the refund will be made using the same means of payment used to process the original transaction. Under no circumstances will the user incur any costs or fees as a result of such a refund.

...when purchasing physical goods

If the owner has not offered to collect the goods, the user must return the goods immediately and in any case within 14 days from the day on which they notified the owner or a person authorized by the owner to receive the goods of their decision to withdraw from the contract.

The deadline is met if the goods are handed over to the carrier or returned as stated above before the 14-day return period expires. The refund may be withheld until receipt of the goods or until the user provides proof of return of the goods, whichever is the earlier.

The user shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check their condition, properties and functionality.

The cost of returning the goods shall be borne by the user.

UK user rights

Right of withdrawal

Unless exceptions apply, users who are consumers in the UK have a statutory right of withdrawal under UK law and may withdraw from contracts concluded online (distance contracts) for any reason within the period specified below (generally 14 days) without giving any reason.

Users who are not considered consumers cannot exercise the rights described in this section. In this section, users can find out more about the cancellation conditions.

Exercising the right of withdrawal

In order to exercise their right of withdrawal, the user must make a clear declaration to the provider that they wish to withdraw from the contract. For this purpose, users can use the model withdrawal form available in the “Definitions” section of this document. However, the user is free to express his will to withdraw from the contract by means of an unambiguous declaration in another suitable manner. In order to meet the deadline for exercising this right, the user must send the declaration of withdrawal before the withdrawal period expires. When does the withdrawal period expire?

  • In the case of the purchase of digital content that is not provided on a tangible mediumThewithdrawal period ends 14 days after the day of the conclusion of the contract, unless the user has waived the right of withdrawal.
Effects of cancellation

Users who duly withdraw from a contract will be reimbursed by the owner for all payments made to the owner, including the cost of delivery where applicable.

However, any additional costs resulting from the choice of a particular delivery method that is not the most cost-effective standard delivery method offered by the owner will not be reimbursed.

Such a refund will be made immediately and in any case no later than 14 days from the day on which the owner is informed of the user’s decision to withdraw from the contract. Unless otherwise agreed with the user, the refund will be made using the same means of payment used to process the original transaction. Under no circumstances will the user incur any costs or fees as a result of such a refund.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to contracts:

  • for the supply of digital content which is not supplied on a tangible medium, where performance has begun with the consumer’s prior express consent and he acknowledges that his right of withdrawal is thereby lost;

Brazilian user rights

Right to regret

Unless an applicable exception is stated below, users who are consumers in Brazil have a statutory right of repentance under Brazilian law. This means that the consumer has the right to withdraw from contracts concluded online (distance contracts or off-premises contracts) within seven (7) days from the date of conclusion of the contract or receipt of the good or service, for any reason and without justification. Users who are not considered consumers cannot exercise the rights described in this section. The right of repentance can be exercised by the consumer through the contact channels listed at the beginning of this document and in accordance with the guidelines in this section.

Exercising the right to repentance

In order to exercise their right of withdrawal, the user must send the owner a clear declaration of their intention to withdraw from the contract. For this purpose, users may use the model withdrawal form available in the “Definitions” section of this document. However, the user is free to express their intention to withdraw from the contract by means of an unambiguous declaration in another suitable manner. In order to meet the deadline within which they can exercise this right, users must send the notice of withdrawal before the expiry of the withdrawal period. When does the deadline for withdrawal expire?

  • In the case of the purchase of digital contentThewithdrawal period ends seven (7) days after the day of the conclusion of the contract and only if the digital content has not yet been provided and integrated into the consumer’s device.
Effects of regret

Users who duly withdraw from a contract will be reimbursed by the owner for all payments made to the owner, including the cost of delivery where applicable.

However, any additional costs resulting from the choice of a particular delivery method that is not the most cost-effective standard delivery method offered by the owner will not be reimbursed.

Such refund shall be made without undue delay and in any case no later than 14 days from the day on which the owner is informed of the user’s decision to withdraw from the contract or of the actual return of the product, whichever occurs later. Unless otherwise agreed with the user, the refund will be made using the same means of payment that was used to process the original transaction. Under no circumstances will the user incur any costs or fees as a result of such a refund.

Exceptions to the right to repentance

The right to repentance in the form and within the period provided for in these terms and conditions does not apply in the following cases:

Guarantees

Contract compliance for consumers in the United Kingdom

Users in the UK who are deemed to be consumers have the right to receive goods in accordance with the contract.

Legal guarantee of conformity for goods for consumers in Brazil

The legal guarantee for the goods sold via this website (both physical and digital) complies with the following conditions in accordance with the Consumer Protection Act:

  • A thirty-day (30-day) guarantee applies to consumer goods. And
  • Durable goods are guaranteed for ninety days (90 days).

The warranty period begins on the date of delivery of the goods.

The warranty does not apply in the event of misuse, natural phenomena or if the device has been subjected to maintenance other than that provided on this website.
The warranty can be claimed via the contact channels provided on this website. The costs of sending the goods for technical inspection, if necessary, shall be borne by the owner.
The owner may, at its own discretion, offer a contractual warranty in addition to the statutory warranty. The regulations applicable to contractual warranties can be found in the specifications provided on this website. If no such information is provided, the statutory provisions shall apply exclusively.

Liability and compensation

Unless expressly stated otherwise or agreed with the Users, the Owner’s liability for damage in connection with the performance of the Agreement is excluded, limited and/or restricted to the maximum extent permitted by law.

Compensation

User agrees to indemnify and hold Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners and employees harmless from any claim or demand, including, but not limited to, attorneys’ fees and costs, made by any third party due to or arising out of User’s or its affiliates’, officers’, directors’, agents’, co-branders’, partners’, employees’ culpable violation of these Terms, the rights of third parties, or the law in connection with User’s use of the Service to the fullest extent permitted by law.

Limitation of liability

Unless expressly stated otherwise and without prejudice to applicable law, Users shall have no claim for damages against the Owner (or any person or entity acting on its behalf).

This does not apply to damage to life, health or physical integrity, damage resulting from the breach of a material contractual obligation, such as an obligation that is absolutely necessary to achieve the purpose of the contract, and/or damage resulting from intent or gross negligence as long as this website has been used appropriately and correctly by the user.

Unless the damage was caused intentionally or through gross negligence or impairs life, health or physical integrity, the landlord shall only be liable to the amount of the typical damage foreseeable at the time the contract was concluded.

Australian users

Limitation of liability

Nothing in these Terms excludes, restricts or modifies any warranties, conditions, guarantees, rights or remedies that the User may have under the Competition and Consumer Act 2010 (Cth) or similar state and territory laws and which cannot be excluded, restricted or modified (non-excludable right). To the extent permitted by law, our liability to the User, including liability for breach of a non-excludable right and liability not otherwise excluded under these Terms of Use, shall be limited, at the Owner’s sole discretion, to the subject -provision of the Services or payment of the cost of re-provision of the Services.

US users

Warranty exclusion

This website is provided on an “as is” and “as available” basis only. Use of the service is at the user’s own risk. To the fullest extent permitted by law, the Owner expressly disclaims all conditions, representations and warranties, whether express, implied, statutory or otherwise, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose and non-infringement. No advice or information, whether oral or written, obtained by the User from the Owner or through the Service shall create any warranty not expressly stated herein.

Without limiting the foregoing, the Owner, its subsidiaries, affiliates, licensors, officers, directors, agents, co-branders, partners, suppliers and employees make no warranty that the Content will be accurate, reliable or correct; that the Service will meet Users’ requirements; that the Service will be uninterrupted or secure at any particular time or location; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is done at the User’s own risk and the User shall be solely responsible for any damage to the User’s computer system or mobile device or loss of data that results from any such download or use of the Service.

The Owner does not warrant, endorse, guarantee or assume responsibility for any products or services advertised or offered by third parties through the Service or any hyperlinked website or service, and the Owner is not involved in or supervises in any way any transaction between users and third party providers of products or services.

The Service may become inaccessible or may not function properly with the User’s web browser, mobile device and/or operating system. The Owner cannot be held liable for any perceived or actual damages resulting from the content, operation or use of this Service.

Federal law, some states and other jurisdictions do not allow the exclusion or limitations of certain implied warranties. The above exclusions may not apply to Users. This Agreement gives users certain legal rights, and users may also have other rights that vary from state to state. The disclaimers and exclusions under this Agreement do not apply to the extent prohibited by applicable law.

Limitations of liability

To the extent permitted by law, in no event shall the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for:

  • any indirect, punitive, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the use or inability to use the Service; and
  • Damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service or User Account or the information contained therein;
  • Errors, mistakes or inaccuracies in content;
  • personal injury or property damage of any kind resulting from access to or use of the service by the user;
  • any unauthorized access to or use of the Owner’s secure servers and/or any personal data stored therein;
  • any interruption or cessation of transmission to or from the service;
  • all errors, viruses, Trojans or similar that can be transmitted to or via the service;
  • errors or omissions in any Content or any loss or damage incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Service; and/or
  • the defamatory, offensive or unlawful conduct of any user or third party. In no event shall Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount that exceeds the amount paid by User hereunder to Owner in the preceding 12 months, or the term of this Agreement between Owner and User, whichever is shorter.

This limitation of liability section applies to the fullest extent permitted by law in the applicable jurisdiction, regardless of whether the alleged liability is based on contract, tort, negligence, strict liability or any other basis, even if the Company has been advised of the possibility of damage.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to the User. The Terms grant the User certain statutory rights, and the User may also have other rights which vary from jurisdiction to jurisdiction. The disclaimers, exclusions and limitations of liability under the Terms do not apply to the extent prohibited by applicable law.

Compensation

The User agrees to defend, indemnify and hold harmless the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees from and against any and all claims or demands, damages, obligations, losses, liabilities, costs or debts and expenses, including but not limited to attorneys’ fees and expenses, arising out of or relating to

  • User’s use of and access to the Service, including any data or content transmitted or received by the User;
  • User’s breach of these Terms, including, but not limited to, User’s breach of any of the representations and warranties set forth in these Terms;
  • Infringement of third party rights by the user, including but not limited to data protection rights or intellectual property rights;
  • Violation of statutory laws, rules or regulations by the user;
  • any content transmitted from the user account, including access by third parties using the user’s unique username, password or other security measures, if applicable, including, but not limited to, misleading, false or inaccurate information;
  • Deliberate misconduct on the part of the user; or
  • legal designation by the User or its affiliates, officers, directors, agents, brand partners, partners, suppliers and employees, to the extent permitted by applicable law.

Common provisions

No waiver

Owner’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision. No waiver shall be deemed a further or continuing waiver of such term or any other term.

Interruption of service

In order to ensure the best possible level of service, the owner reserves the right to interrupt the service for maintenance, system updates or other changes and to inform users accordingly.

To the extent permitted by law, the Owner may also decide to suspend or discontinue the Service altogether. If the Service is discontinued, the Owner will work with Users to enable them to withdraw personal data or information and will respect Users’ rights regarding continued product use and/or compensation in accordance with applicable laws.

In addition, the Service may not be available for reasons beyond the reasonable control of the Owner, such as “force majeure” events (infrastructure failures or power outages, etc.).

Resale of services

Users are not permitted to reproduce, duplicate, copy, sell, resell or exploit any portion of this website and its service without the express prior written permission of the owner, either directly or through a legitimate resale program.

Data protection regulations

To find out more about the use of their personal data, users can consult the privacy policy of this website.

Intellectual property rights

Without prejudice to any more specific provisions of these Terms, all intellectual property rights such as copyright, trademark rights, patent rights and design rights relating to this Website are the exclusive property of the Owner or its licensors and are subject to any protection afforded by applicable laws or international treaties relating to intellectual property.

All trademarks – whether nominal or figurative – and all other trademarks, trade names, service marks, word marks, images, pictures or logos appearing in connection with this website are and shall remain the exclusive property of the owner or its licensors and are subject to copyright protection afforded by applicable laws or international treaties relating to intellectual property.

Changes to these conditions

The Owner reserves the right to change or otherwise modify these Terms at any time. In such cases, the owner will inform the user of these changes in an appropriate manner.

Such changes will only affect the relationship with the user from the date communicated to the user.

Continued use of the Service means that the User accepts the revised Terms andif Users do not wish to be bound by the changes, they must stop using the Service and may terminate the Agreement.

The previous version in force governs the relationship prior to acceptance by the User. The user can obtain any previous version from the owner.

If required by law, the owner will inform the users in advance when the amended conditions come into force.

Contract award

The Owner reserves the right to transfer, assign, novate or subcontract any or all of its rights or obligations under these Terms and Conditions, taking into account the legitimate interests of the User. Provisions regarding amendments to these Terms and Conditions shall apply accordingly.

Users may not assign or transfer their rights or obligations under these Terms in any way without the written permission of the Owner.

Imprint

All communications relating to the use of this website must be sent to the contact information provided in this document.

Severability clause

If any provision of these Terms is or is held to be invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

US users

Any such invalid or unenforceable provision shall be interpreted, construed and reformed to the extent reasonably necessary to make it valid, enforceable and consistent with its original intent. These Terms constitute the entire agreement between Users and Owner with respect to the subject matter hereof and supersede all other communications, including, but not limited to, all prior agreements, between the parties with respect to such subject matter. These Terms will be enforced to the fullest extent permitted by law.

EU users

If any provision of these Terms is or is held to be void, invalid or unenforceable, the parties shall use their best efforts to reach an amicable agreement on valid and enforceable provisions to replace the void, invalid or unenforceable parts.
Otherwise, the void, invalid or unenforceable provisions shall be replaced by the applicable statutory provisions to the extent permitted or provided for by applicable law.

Notwithstanding the foregoing, the nullity, invalidity or impossibility of enforcing any particular provision of these Terms and Conditions shall not render the entire agreement null and void unless the severed provisions are essential to the agreement or of such importance that the parties would not have agreed to rescind the agreement if they had known that the provision would be invalid or if the remaining provisions would impose an undue hardship on either party.

Applicable law

These Terms shall be governed by the laws of the place where the Owner is located, as disclosed in the relevant section of this document, without regard to conflict of law rules.

Dissemination of national law

However, if the law of the country in which the user is located provides for a higher applicable consumer protection standard, these higher standards shall take precedence.

Exception for consumers in Brazil

If the user is considered a consumer in Brazil and the product and/or service is marketed in Brazil, Brazilian law applies.

Place of jurisdiction

The courts of the place where the Owner has its registered office shall have exclusive jurisdiction to settle any disputes arising out of or in connection with these Terms and Conditions, as specified in the relevant section of this document.

Exception for consumers in Europe

The above does not apply to users who are considered European consumers, nor to consumers based in the United Kingdom, Switzerland, Norway or Iceland.

Exception for consumers in Brazil

The above does not apply to users in Brazil who are considered consumers.

Dispute resolution

Amicable dispute resolution

Users may submit any disputes to the owner, who will attempt to resolve them amicably.

While the right of Users to take legal action remains unaffected at all times, in the event of any controversy regarding the use of this Website or the Service, Users are invited to contact the Owner using the contact details provided in this document.

The user can send the complaint, including a brief description and, if applicable, the details of the related order, purchase or account, to the owner’s e-mail address indicated in this document.

The owner will process the complaint immediately and within 2 days of receipt.

Online dispute resolution for consumers

The European Commission has set up an online platform for alternative dispute resolution, which provides an out-of-court method for resolving disputes in connection with online sales and service contracts.

Therefore, any European consumer or consumer domiciled in Norway, Iceland or Liechtenstein can use this platform to resolve disputes arising from contracts concluded online. The platform is available at the following link.

Definitions and legal information

This website (or this application)

The property that enables the provision of the service.

Agreement

Any legally binding or contractual relationship between the Owner and the User that is subject to these Terms.

Brazilian (or Brazil)

Applies when a user, regardless of nationality, is located in Brazil.

Business user

Any user who does not qualify as a consumer.

European (or Europe)

Applies if a user is located in the EU, regardless of their nationality.

Example withdrawal form

Addressed to:

PUEBLO ESPAÑOL MALLORCA
Holding Tintoreto 2023 SL
Calle Josep Maria Llompart 12
07500 Manacor
Baleares – España
CIF: B72998867
info@puebo-espanol.com

I/we hereby revoke my/our contract for the purchase of the following goods/the provision of the following service:

_____________________________________________
(insert a description of the goods/services that are the subject of the respective withdrawal)

  • Ordered on: _____________________________________________ (Datum einfügen)
  • Received on: _____________________________________________ (Datum einfügen)
  • Name des/der Verbraucher(s):_____________________________________________
  • Anschrift des/der Verbraucher(s):_____________________________________________
  • Date: _____________________________________________

(sign if this form is submitted on paper)

Owner (or We)

Indicates the natural person(s) or legal entity(ies) providing this website and/or service to users.

Product

A good or service offered for sale through this website, such as physical goods, digital files, software, booking services, etc.

The sale of products can be part of the service.

Service

The service provided by this website as described in these terms and conditions and on this website.

Conditions

All terms and conditions applicable to the use of this Website and/or the Service as described in this document, including any other related documents or agreements, and as updated from time to time.

United Kingdom (or UK)

Applies when a user, regardless of nationality, is located in the United Kingdom.

User (or you)

Refers to any natural or legal person who uses this website.

Consumers

A consumer is any user who qualifies as such under applicable law.

Last update: April 24, 2025